A Year in Review: The Best of 2020
We’re just days away from leaving 2020 behind and it’s hard but not to think: what a year this was! Nobody ever thought that we’ll go through a world pandemic that will change our lives completely. However, in the light of everything that we’ve been through, we tend to hold on to the silver linings, no matter how thick or thin they are.
In fact, we’re happy that Singular managed – and still does – to handle the pandemic situation in such a fine manner. In the past 12 months, we’ve been on a hell of a ride and we mean this in the most positive way. That’s why, in this last article of the year, we want to take a trip down memory lane. We invite you to join us in cherishing all the good experiences that we’re going to take with us in 2021.
#BESAFE CAMPAIGN
Since the world pandemic took its place officially in early March, we decided to follow the necessary practices and started working from home. Soon enough, any in-person social gathering was out of the question. So, we came up with all sorts of online activities to keep the Singular team connected.
One of our favorites is the #SingularCookingChallenge (who knew we have such great cooks here!). We also liked the #SingularStaysFit online classes in which we were doing yoga in the spring, and now cardio exercises. Another activity that kept us connected and engaged is the Blitz Talks. During these talks, our product development teams shared info about the latest software features & other product changes. That way, everyone was up-to-date with what’s new about our products.
For the end of the year, we hosted the #SingularHolidayChallenge. The idea behind it was for participants to send holiday-themed photos. The results? Some of the merriest photos we’ve ever seen. 🎅
TEAM GROWTH
This year we celebrated the 7th birthday in Skopje and the 11th one in Tbilisi. We took the party online, but we made it just as fun. We’re particularly proud that 5 of our teammates marked their 5th anniversary with Singular. Working with such loyal & dedicated employees motivates us to achieve new heights & keep on building our state-of-the-art software solutions with the most outstanding, Singular team.
If there’s one thing that we are especially happy about, that is our tremendous team growth! The Singular Team welcomed 40+ employees across all three offices. The best part is that the team keeps on growing! It’s so exciting to see such brilliant people being part of the team and contributing to our quest for constant innovation.
Last, but definitely not least, is the strategic growth of our Commercial Office in Malta. The focus of that office is on coordination with existing clients and new acquisitions to build a proactive service that will help both the company and its partners to reach new heights. Learn more about the way forward:

CSR ACTIVITIES
At Singular, we care for our community. We believe that a simple act of kindness can make a big difference. For that matter, this year our focus was on two different causes: Sport & education.
We’re going to remember 2020 by being one of the sponsors of the Juventus Football Training Camp which took place at Luxol St. Andrews football grounds in Malta. Young & aspiring footballers had the opportunity to meet & train for five days with four Italian champions. These include Giuseppe Cedro, the Head of Juventus Training Experience project, alongside Pierfilippo Zanichelli, Antonio Delfino, Nicolo Sarti, and three Juventus Academy Coaches.
To put a beautiful end to a rather unsettling year, Singular donated a part of its IT equipment to the children of SOS Detsko Selo. We hope that our donation will help the children to continue their education carefree. However, we also hope it will open a window for new possibilities & inspire them to pursue their passions.
PRODUCT UPDATES
Aiming to increase the value we create for our clients, we focus on continuous innovation of our products via new features rollouts and enhancement of existing functionalities. Staying true to our core pillars: innovation, flexibility, and reliability, the teams have marked new milestones.
Every team has had a unique Singular Story for 2020 filled with challenges, vast opportunities, and new heights. From organizational changes to strategic developments, new functionalities of our products, integrations of new games, to implementing novel processes for higher efficiency and client-tailored approach.
These are only a few of the highlights for 2020. Summarizing all of them in two paragraphs was impossible. For that reason, we spoke with the teams to better understand how they navigated 2020. Learn more HERE.
INDUSTRY RECOGNITION
This year we’ve enriched our Awards shelf with two prestigious achievements: Singular won the Sports Betting Supplier of the Year (Starlet Awards) & Rising Star in Baltic Sports Betting Technology (BSG Awards). However, our success didn’t stop here. We were also nominated at the eGR and SBC Awards in various categories.
This motivates us to keep on innovating and challenging the status quo. After all, the only thing better than working on in-house development is working in-house on award-winning software. Our Singular team has the opportunity to do this, how about you? 😉
THOUGHT LEADERSHIP
It has been such an honor to share our honest opinion & insights with other industry professionals & enthusiasts. Our management, including George Shamugia – CEO, Darko Gacov – VP of Business Development & Robert Dowling – CCO, expressed their thoughts in various interviews and articles. Read the TOP 3 articles on our news page:
NEW B2B PARTNERSHIPS
Singular’s partner-centric approach is at the very core of everything we do. We’re extremely proud to enrich our portfolio with new, invaluable partnerships with CT Gaming Interactive, GrooveGaming, Leander, 1×2 Network, just to name a few. You can read more information about these and other partnership deals we’ve inked this year on our NEWS & EVENTS page.
EVENTS
We started 2020 strong with ICE London in February, where we met with friends and prospective clients. Together with SiGMA, we held the first iGathering of the year, a dinner cruise amidst the beautiful and scenic backdrop that the city of London has to offer.
The outbreak stopped us from going to live events, but it didn’t stop us from staying connected and tackling thought-provoking topics. At the end of 2020, we’re happy to remember all the significant events that we attended. They helped the iGaming industry to stay connected during difficult times & allowed iGaming professionals to exchange their insights on current trends & future predictions shaping the industry. MARE Balticum, SBC CIS, SiGMA Europe are only a few of the digital events that we took part in. Learn more at the following links:
Before we say goodbye to 2020, we want to thank our clients for trusting us and honor the partnerships we’ve built along the way. But, most of all, we want to thank each Singular team for working side by side so passionately to deliver the outstanding results that make Singular the company is today. Without our team, rolling the dice won’t be the same.
We hope that sharing these achievements will inspire you, our dear reader, to find the courage and take bold steps next year. No matter whether that is a professional or a private matter, the quest to #BeOutstanding is a never-ending one. You must always strive for the most outstanding version there can be, and fearlessly reach for it.
Here’s to a brighter and better New Year, one that is filled with love, joy, and laughter.
Merry Christmas & Happy New Year from the entire Singular team. 🌟🎄